Legal
Refund Policy
Last updated November 01, 2026
Richard Kidd Healing aims to provide a fair and transparent refund process for all online coaching services. Please read this policy carefully before booking.
01Eligibility for Refunds
You may request a refund for any one-time program or Discovery Session within 7 days of purchase, provided the session has not already taken place and any included digital materials have not been accessed.
02Non-Refundable Services and Materials
Sessions that have already been delivered and digital materials that have been accessed or downloaded are non-refundable.
03Unused Sessions in Multi-Session Packages
If you purchased a package that includes multiple sessions and choose not to use all of them, you may request a partial refund for the unused sessions provided your request is within 30 days of purchase. Used, scheduled, or expired sessions are not refundable.
04Cancelling Monthly Plans
Monthly Partnership subscriptions can be cancelled at any time. Your plan will remain active until the end of your current billing cycle, after which you will not be charged further. Unused sessions within the subscription period are non-refundable.
05Missed and Rescheduled Sessions
If you need to reschedule, please provide at least 24 hours notice. Missed appointments without notice are considered fulfilled and are not eligible for refund.
06Duplicate or Accidental Charges
If you believe you have been charged in error (such as a duplicate charge), please contact me immediately. Verified duplicate or accidental charges will be refunded in full.
07How to Request a Refund
To request a refund, contact Richard Kidd Healing at contact@richardkiddhealing.site or through the Contact page. Please include your name, purchase date, and reason for your request. You will receive a response within 3 business days.
08Processing Refunds
Approved refunds are processed through Stripe. Refunds may take 5–10 business days to appear in your original payment method, depending on your bank.
09Chargebacks
If you have concerns about your payment or services received, please reach out first to resolve the matter directly. Chargebacks initiated through your card provider may delay or complicate the resolution process.